Digital Products and Services Policy

Purchase Terms of Agreement

The purchase of digital products and services, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment + Refund Policy

All transactions for the purchase of intangible products, pdf downloads, resource material, services, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product or service, it is deemed “used” after download or opening, and all purchases made on www.evergreencreative.co are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

Evergreen Creative Company (ECC) reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact hello@evergreencreative.co with your transaction/payment details to ensure your product is delivered as soon as possible.

Copyright Policy

Evergreen Creative Company retains ownership of all files, assets, and digital downloads. Downloading or purchasing any files does not give you the client or customer exclusive rights to the files. For exclusive files, there is a private quote. Purchasing and downloading the assets, the client has the rights to use the footage only. ECC and the client retain rights to any final edited projects.